Terms of Sale

These terms govern the purchase of products from the N1 Goalkeeper online store. By placing an order, you accept these terms and our privacy policy.

1. Seller information

Be the N1, S.L., tax ID B06810055, registered at Calle Libro 17, 41016 Sevilla (Spain). Contact: info@n1gloves.com · WhatsApp +34 669 05 24 75.

2. Products and prices

Prices are shown in euros. In the European Union, they include the VAT of the delivery country; outside the EU, they are shown without VAT, and any import taxes and duties are paid by the recipient. Orders to the Canary Islands ship without VAT; IGIC and any customs clearance fees are paid by the recipient. Personalization and shipping protection have the same final price in every country; shipping costs depend on the delivery zone, are calculated in the cart before payment and are shown in the shipping information. N1 reserves the right to change prices without prior notice; the applicable price is the one in effect when the order is confirmed. Photos are for reference only and colors may vary slightly depending on your screen.

3. Order and payment

Your order is confirmed when you receive the confirmation email with your order number. We accept credit and debit cards and the other payment methods available at checkout. You are charged when the order is confirmed. If a product is unavailable after the order is confirmed, we will notify you and refund the amount.

4. Personalization

Glove personalization (name and/or number, up to 15 characters per glove, QWERTY characters) costs 9,90 € and adds one business day to the shipping time. Personalized products are made to order and cannot be exchanged or returned under the right of withdrawal, except for manufacturing defects. Crests and flags cannot be personalized.

5. Shipping

We ship from Sevilla. Orders confirmed before 14:00 (Madrid time), Monday to Friday, ship the same day. Delivery times, costs and zones in the shipping information. Shipments outside the European Union may be subject to import taxes and duties payable by the recipient.

6. Right of withdrawal, exchanges and returns

• You have 30 calendar days from delivery to exchange or return unused products, with their tags and in their original packaging.
• We can't accept returns of used products, gloves without the palm's protective film, or personalized products.
• Size exchange: free in Mainland Spain, Balearics and mainland Portugal. In all other countries, exchange shipping is paid by the customer.
• Change-of-mind returns: in mainland Spain, the Balearic Islands and mainland Portugal, N1 pays return shipping; in all other countries, the customer does. We refund the products and the original standard shipping.
• Manufacturing defects: If you spot a possible manufacturing defect, send us photos so we can assess the issue. Our team will decide whether the product needs to be collected or whether we can resolve it without you having to return it. If the defect is confirmed, you can choose to receive a new product or request a refund. In either case, N1 will cover the related costs and will only collect the original product if it considers it necessary.
• Refunds go back to the same payment method, within 14 calendar days maximum of you notifying us of the withdrawal. We may wait until we receive the product or proof of shipment.
• The full procedure is in exchanges and returns.

7. Warranty

All N1 products carry the legal guarantee of conformity provided by consumer protection law. Natural latex wear from use (abrasion, gradual loss of grip) is not a manufacturing defect. If you spot a possible manufacturing defect, send us photos so we can assess the issue. Our team will decide whether the product needs to be collected or whether we can resolve it without you having to return it. If the defect is confirmed, you can choose to receive a new product or request a refund. In either case, N1 will cover the related costs and will only collect the original product if it considers it necessary.

8. Customer service

Monday to Friday, 9:00 to 18:00 (Spain time) (Madrid time), via WhatsApp (+34 669 05 24 75) and email (info@n1gloves.com).

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9. Governing law

These terms are governed by Spanish law. If you are a consumer residing in another European Union country, this choice does not deprive you of the protection of the mandatory consumer protection rules of your country of residence. In the event of a dispute, you can go to the courts of your place of residence and to the consumer services of your country.

Last updated: October 2026.